– Minimum number of guests required for tours to run. See booking system.

– Please choose carefully as our tickets are not refundable.
– Change of tour permitted with a minimum of 48 hours notice prior to your scheduled tour. A $5 fee per attendee applies for any changes.

– As per current laws in Victoria, vaccination status must be proved on arrival for anyone over 12 years 2 months of age, else guest will be refused entry. Attendees will be required to show they are fully-vaccinated or exempt by:

  • Service Victoria app showing status on check-in screen

  • Medicare app showing certificate

  • Printed version of COVID-19 certificate (with photo ID), or

  • Printed version of immunisation history statement (with photo ID).

  • NOTE - From 6pm on 12 November, you can no longer use a medical certificate as evidence of COVID-19 vaccination exemption

– Masks must be worn inside buildings and adjusted to ensure both nose and mouth are covered at all times. Failure to heed warnings to do so will result in ejection from tour.

– ANY mask or vaccination exemption MUST have written documentation to show foyer manager.

If any person is obviously inebriated, they will be refused access to the tour and no refund shall be given.

– Asylum Ghost Tours provides tours and paranormal investigations throughout the Mayday Hills Lunatic Asylum in Beechworth Victoria. 
By booking and participating in our tours and events, customers accept that Asylum Ghost Tours are not responsible or liable for any loss, theft, damage, or personal injury that occurs during any of our tours and events, nor for any costs associated with or a result of any of these incidents.

– No refunds. No transfer can be made to the customer for unused services unless arranged with Asylum Ghost Tours prior to the booked event. This only applies to customer cancellations, not company cancellations.