Before you give us a call, some of our most commonly asked questions are below. We have listed them here for your convenience.
What is the difference between a ghost tour and a paranormal investigation tour?
A ghost tour is a 90-minute guided walking tour through the facility, encompassing facility history, memories, local tales, urban myths, and stories of the supernatural, whereas a paranormal tour is a two or three-hour interactive ghost hunt, which allows you to experience the science of paranormal investigations with electronic equipment, as seen on such shows as Ghost Adventures and Paranormal Lockdown.
Are the tours disabled-friendly?
There are two tour routes, one on the ground floor (no stairs) and the other with three flights of stairs during the tour.
Please contact us for more information.
What cards are considered for concession pricing?
We accept Services Australia concession cards, companion cards, student cards, seniors cards and ADF cards for concession pricing.
Where are you?
We are located in Beechworth, Victoria, approximately 30km (20 mins) east of the Hume Hwy.
Our exit is just north of the two Wangaratta exits. Just follow the Beechworth signs, and when you hit town turn south-east into Camp Street at the only roundabout (if you drive past the Beechworth Bakery a few shops up on the right, immediately after you turn from the roundabout, you've gone the right way). If you keep driving straight, without taking any turns, you’ll find us at the top of the hill. Once in the asylum grounds, turn left and follow our signs along the curved road around to the Store/Bijou Theatre.
Are you associated with any other tour companies?
No, we are in no way, nor ever have been, affiliated or associated with any other ghost tour company or paranormal group. We only run tours here at Beechworth Asylum.
Are you faking it?
No. The asylum is creepy enough without us having to stage anything. There are no jump scares nor set-up events.
Are there supernatural occurrences every tour?
Sometimes things happen that most or all people notice. Sometimes a few people see, hear or feel things that freak them out. We do not guarantee paranormal activity, but if it’s going to happen anywhere, it’s in our asylum.
Can we use cameras?
Yes, you can (no tripods on normal tours, and no professional photography. We have special Photography Tours for that). We do request that you don’t flash into the eyes of tour guides or other patrons.
It’s hard not to trip over something when you can’t see a thing.
No video cameras allowed during any tour unless you are specifically told you can film things (only during investigation tours).
No professional photography allowed except on specific Photography Tours. Contact the operators
to arrange these tours.
Can I bring my dog/cat/llama/therapy croc?
No, unless it is a certified seeing-eye croc or another animal that is required we give access by law.
We are animal lovers, but the owners of some of the buildings require we remain as pet-free as possible.
Is there a cafe, gift-shop, and toilets?
Yes, there are toilets available at the beginning and end of all tours. There is also an office/shop selling drinks and souvenirs/merchandise/asylum-history books.
At this point we have no plans to sell adult nappies, but we will re-assess this once we see how many people ask for them.